What Has Happened To 'Pausing' My Subscription? I Can Only See Skip OrderUpdated 6 months ago

After much consideration and in response to valuable community feedback, we’ve made some exciting changes to enhance your subscription experience! 

Instead of a traditional pause option, you can now enjoy greater autonomy and flexibility by skipping orders.

You can view your next 10 orders in advance and easily skip weeks at a time.  
This means if you know your schedule, you can plan your deliveries to align with when you’re able to cook up a storm with our imperfectly perfect produce.

While we recommend weekly or fortnightly orders to maximise value and support our farmers, this new approach allows our community to take a breather when their fridge is overflowing or to establish a customised delivery cadence, whether that’s every three weeks or monthly.

We believe these changes will help you better manage your subscriptions while enjoying the freshest produce at your convenience! 

If you have any further questions or need assistance, feel free to reach out to our customer experience team.