My Payment Was Declined, Will I Still Get My Box?Updated 6 months ago
Payments for your Farmers Pick subscription are called a ‘billing renewal’ and are processed according to your delivery schedule :
Tuesday Renewal: For Saturday and Sunday deliveries.
Friday Renewal: For all other delivery days.
Please refer to our helpful guide When Will My Next Payment Be Deducted From My Account?
For a smooth ordering process, we kindly request for your funds to be available in your account for debit before the end of business hours, as it is deducted in the evening.
If your first payment is declined, don't worry—we will attempt to charge your card again within 24 hours and notify you via email and text after any failed attempts.
If the payment still doesn't go through, please reach out to our wonderful customer experience team, for assistance.