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MANAGING SUBSCRIPTION

I Am A Subscriber. When Is My Order Cut-Off Date?

At Farmers Pick, a lot of behind-the-scenes coordination goes into delivering your order right to your doorstep. Once your payment is processed, your box is officially ordered, triggering a series of steps to ensure everything is fresh and ready for

How Do I Update My Personal Details?

Keeping your personal information up to date is important for a smooth experience with Farmers Pick. Here’s how you can make changes:. Log into the Portal: Start by logging into your customer portal and heading to the My Account Profile page. Change

How Do I Update My Payment Information?

Keeping your payment information up to date is essential for a smooth shopping experience at Farmers Pick. Here’s a step-by-step guide on how to update your payment information through our customer portal:. Login to Your Account. Go to My Account Pro

I Forgot My Password To My Account!

If you can’t find the new website confirmation email or you have forgotten your password, don’t worry—there’s another way to gain access to the portal. We've put together a handy guide below. Step 1: Head to our website: www.farmerspick.com.auStep 2:

Whoops! I Forgot To Apply The Promo code. What Should I Do?

We understand that sometimes things can get a little hectic during checkout, and you might forget to apply your promo code. Don’t worry; we’re here to help!. If you missed applying your promo code during checkout, here’s what you can do:. Refer to th

I Need To Change My First Order. What Should I Do?

We understand that sometimes plans change, and you may need to adjust your first order with us. Don’t worry; we’re here to help make that process as smooth as possible!. 1. Contact Our Customer Experience TeamTo initiate any changes to your first ord

I Forgot To Cancel My Order Prior To The Cut Off. What Should I Do?

We understand that sometimes plans change, and you may need to cancel your order with us. Don’t worry - we’re here to help make that process as smooth as possible!. Contact Our Customer Experience Team. To initiate any changes to your first order, pl

Can I Pause, Skip or Cancel My Subscription?

Absolutely! We want to make managing your subscription with Farmers Pick as easy and enjoyable as possible. Through your customer portal, you can view your next 10 orders. If you need to skip a delivery, simply do so before the order is locked and pr

How Do I Edit My Next Order And Add My Pantry Items?

We understand how important it is to have control over your orders, so we’ve worked hard to ensure that this process is as smooth as the skin of a peach! Follow these simple steps to customise your upcoming box:. Log into the Farmers Pick Customer Po