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SHIPPING

Do You Deliver to Post Office Boxes?

At Farmers Pick, we’re all about delivering fresh, high-quality produce right to your doorstep! Unfortunately, we are unable to deliver to Post Office Boxes. We want to ensure that your fruits and vegetables arrive in their best condition, and delive

Do You Deliver To My Area? And If You Don't Yet... When Will You?

At Farmers Pick, we're excited to bring fresh produce to many areas across Australia, including Victoria, New South Wales, the Australian Capital Territory, and most of South East Queensland! We understand the importance of having access to high-qual

When Are You Coming To WA / SA / TAS / NT?

At Farmers Pick, our long-term goal is to reduce food waste by expanding our delivery service nationwide. We believe that everyone deserves access to fresh, high-quality produce, and we’re passionate about making that a reality across Australia!. As

Where Are You Located? Can I Collect From Your Warehouse?

At Farmers Pick, we’re excited to bring our fresh, high-quality produce directly to your door! Currently, we deliver to Victoria, New South Wales, the Australian Capital Territory, and select areas of Queensland. As a growing company, we have plans t

What If I Am Not Home To Accept The Delivery?

At Farmers Pick, we completely understand that life can get busy, and you may not always be home to receive your delivery. That’s why we strive to make the process as smooth and flexible as possible for you!. Our friendly drivers are happy to leave y

I Didn't Receive My Order. What Should I Do?

Oh no! We’re sorry to hear that your box hasn’t arrived as expected. We know how important it is to have your fresh produce delivered on time. While we strive to ensure timely deliveries through our dedicated team and reliable delivery partners, occa

You Deliver To The Suburb Next To Me, But Not My Suburb? Why Is This?

We completely understand your frustration, and we sincerely appreciate your interest in Farmers Pick! It’s always exciting to see how much our community wants fresh produce delivered right to their doorstep. Our delivery areas are determined by our d

How Much Is Shipping? And How Do I Get Free Shipping?

At Farmers Pick, we believe in making fresh produce accessible to everyone, and we’re thrilled to share our delivery options with you! Delivery costs vary based on your location, and you can find the most accurate pricing details at checkout. Typical

I Have My Box, But Not My Pantry Items. What Should I Do?

Oh no! We’re so sorry to hear that your pantry items are missing from your delivery. We understand how important it is to receive everything you've ordered, and we truly appreciate your patience as we work to resolve this for you. Before reaching out

Who Delivers The Package And How Do I Track It?

At Farmers Pick, we’re committed to ensuring your fresh produce arrives safely and on time! To make this happen, we partner with trusted third-party shipping providers who deliver your boxes right to your doorstep. Here's what you can expect on deliv

I Have A Dog In My Yard, Will They Deliver My Box?

At Farmers Pick, we completely understand your concerns about your furry friend and appreciate your dedication to their safety as well as our delivery team’s ability to get your box to you without a hitch. To ensure a smooth delivery experience for e

I Can't Accept Packages At Home. Do You Have A Store Front Or Collection Locations?

At Farmers Pick, we are dedicated to delivering high-quality, affordable produce boxes straight to your doorstep, ensuring you enjoy the freshest fruits and vegetables without the hassle of a trip to the store. As part of our commitment to this servi

The Contents Of My Box Was Damaged/Spoiled. What Should I Do?

Oh no! We’re truly sorry to hear that the contents of your box didn't match your expectations or our standards.. At Farmers Pick, ensuring the quality of our produce is our top priority, and we understand how disappointing it can be to receive damage

I Live In An Apartment Block. What Happens With My Box?

We completely understand the unique challenges of apartment living!. For deliveries to apartment blocks, our dedicated drivers work hard to ensure that your box arrives safely and securely. They will do their best to follow any delivery instructions

Can The Driver Ring The Doorbell or Call Me Before They Arrive?

We’re excited to offer you SMS tracking notifications for your deliveries! You’ll receive a tracking link the night before your delivery, another alert approximately 5 minutes prior to arrival, and a final message when your box has arrived with photo