Thanks to the invaluable feedback from our Farmers Pick community, we’ve been tirelessly working behind the scenes to create a website that’s even more intuitive and user-friendly. We’re excited to announce that our brand-new site is now live and rea
Great news! You can use your existing email address to log in to our new portal. However, you’ll need to create a new password to access your information. We recommend jotting down your new password somewhere safe, as our friendly customer experience
If you can’t find the new website confirmation email or you have forgotten your password, don’t worry—there’s another way to gain access to the portal. We've put together a handy guide below. Step 1: Head to our website: www.farmerspick.com.auStep 2:
We’re excited to share the enhancements we’ve made to our website and customer portal, all designed to elevate your experience with Farmers Pick!. 📦 Free Shipping on Orders Over $100Enjoy the perk of free shipping on orders exceeding $100! It’s our
Absolutely, you can now manage multiple subscriptions within the new Farmers Pick portal!. We’ve streamlined the process, making it easier than ever to add another subscription using your existing email address. Log into Your Customer Portal: Start b
We've designed our current website and customer portal to be both mobile and desktop browser friendly. However, we are investigating a bespoke Farmers Pick app. Make sure you sign up to our marketing emails to be informed of developments in this spac
Absolutely! Your payment information will be securely transferred to the new system, as we continue to use Stripe as our payment processing gateway provider. Payment tokenization is a security technique that replaces sensitive payment information, su
We're excited to share that we’re actively working on a feature that will allow you to download past order invoices directly from your customer portal! In the meantime, we want to make sure you have access to your invoices. If you need invoices for y
We understand that transitioning to a new portal can sometimes come with its challenges, and we're here to help! If you encounter any issues while navigating the new Farmers Pick portal, here are a few steps you can take:. Refresh the Page: Sometimes
After much consideration and in response to valuable community feedback, we’ve made some exciting changes to enhance your subscription experience! Instead of a traditional pause option, you can now enjoy greater autonomy and flexibility by skipping o
We greatly value your feedback, as it plays a crucial role in helping us optimise our customer experience. Without our community, we wouldn’t be able to improve and grow!. The best way to submit your feedback is to reach out to our dedicated customer
Say goodbye to the old “pause” feature! You can now skip a box without having to pause your account. You’ll have visibility into your next 10 boxes, allowing you to easily skip a delivery when needed—whether it’s for a weekend getaway or a three-week
Yes, you can cancel your subscription through the portal—no lock-in contracts here! We want to make this process as easy as possible for you. However, please keep in mind that if you have an order that is paid and processing at the time of your cance
Absolutely! We’ve created a comprehensive collection of tutorials and guides to help you navigate the new Farmers Pick Customer Portal with ease. Whether you’re looking to manage your subscription, change your delivery details, or explore other featu
At Farmers Pick, a lot of behind-the-scenes coordination goes into delivering your order right to your doorstep. Once your payment is processed, your box is officially ordered, triggering a series of steps to ensure everything is fresh and ready for