Thanks to the invaluable feedback from our Farmers Pick community, we’ve been tirelessly working behind the scenes to create a website that’s even more intuitive and user-friendly. We’re excited to announce that our brand-new site is now live and rea
We understand that life can get busy, and sometimes you might need to skip a delivery. Whether you need some time to catch up on what is in your fridge and pantry, or you have an upcoming holiday, we've given you the control to organise your orders a
We want to make your experience with Farmers Pick as smooth and enjoyable as possible! In line with our commitment to providing you with greater flexibility, we've decided to retire the "Pause" option in favour of "Skipping" your deliveries. Skipping
At Farmers Pick, we want to make sure you have all the information you need to manage your subscription easily! Knowing the deadline to change your order is key to ensuring you get exactly what you want in your next delivery. Check Your Order Summary
At Farmers Pick, we want to ensure that your box contains as much of what you love (and less of what you don’t!). Changing your excluded items is a simple process. Here’s how to do it:. Log into the Portal: Start by logging into your customer portal
Editing your next order is easy and allows you to customise your box to suit your preferences! You can update the box size (small, medium, or large), choose the box type (fruit only, vegetables only, or combined), select organic options, and review o
Changing the size and type of your box for your next order is a simple and straightforward process! Whether you want a small, medium, or large box, or prefer fruit only, vegetables only, or a combined selection, you can easily customise your preferen
Changing your subscription frequency is easy! Follow these steps to adjust your delivery schedule:. Log into the Portal: Start by logging into your customer portal and heading to the My Overview page. My Delivery Preferences: Click on this option on
🚧 Important Note: Please be aware that this area of the website is still in construction mode. For an optimal delivery experience, we recommend reaching out to our customer experience team if you wish to make any changes to your shipping address.You
Keeping your personal information up to date is important for a smooth experience with Farmers Pick. Here’s how you can make changes:. Log into the Portal: Start by logging into your customer portal and heading to the My Account Profile page. Change
Updating your payment method is a straightforward process at Farmers Pick. Follow these simple steps to ensure your subscription continues without a hitch:. Log into the Portal: Start by logging into your customer portal and heading to the My Overvie
Keeping track of your past orders is easy with Farmers Pick! Here’s how you can view your order history to stay informed about your previous purchases:. Log into the Portal: Start by logging into your customer portal. Access Order History: Once you’r
Managing or adding subscriptions in your Farmers Pick account is a breeze! Whether you want to set up a new delivery to a different address or adjust your existing subscriptions, here’s how to do it:. Log into the Portal: Start by logging into your c
At Farmers Pick, we’re all about connecting you with the freshest produce while supporting local farmers and growers around Australia. Our mission is to reduce food waste by rescuing perfectly imperfect fruits and vegetables that might not make it to
Getting started with Farmers Pick is easy! Just follow these steps to customise your first order and create your subscription:. Visit Our Website: Head to to farmerspick.com.au. Start Building Your Box:. Step 1: Personalise Your Box. Step 2: Enter Yo
Oh no, is it time to part ways? 😢We’d love to say that our skin is as thick as a pineapple... but ouch! It hurts to lose you!. If you’re set on saying goodbye, we’ve got your back with a quick and easy cancellation process. Follow these simple steps
At Farmers Pick, we believe that your experience goes beyond just resolving issues—it’s about creating a holistic journey that empowers you to feel in control of your subscription. Our Customer Experience (CX) team isn’t just a support team; they are